Want to jump straight to the answer? The best call center software for most people is Nextiva or RingCentral. With the right software, you can set up your call center without running any new wires or waiting months to deploy. Phone, video, chat, text–choose the channels you need and get […]
Top 9 Best Call Center Software Read More
CRM (Customer Relationship Management) software is powerful. Yet, many businesses continue to use just the basic features. To get the most out of your CRM software, you need to go above and beyond storing contact information and managing campaigns. CRM reporting will take your business to the next level. By
The Beginner’s Guide to CRM Reporting Read More
Instagram has reached over 2.35 billion users! If you’re wondering how it stacks up against other major networks, see for yourself: According to this chart from Shopify, IG is currently the fourth most popular social networking site and has a commanding lead over TikTok. This, of course, means there’s a serious
How to Get More Followers on Instagram Read More
Where is your website traffic coming from? If you’re relying on people to find you through a Google search, search engine optimization (SEO) needs to be at the top of your priority list. You won’t be able to generate leads for your business if nobody can find you. Did you know
How To Improve SEO Rankings Read More
Every once in a while, a new traffic source will become all the rage. It’s like finding a new oil deposit. It’s kept a secret for a time, but everyone wants a piece of it as soon as it becomes known. Reddit has become the latest oil deposit. Marketers everywhere
How to Get Your Slice of Reddit’s 1.7 Billion Pageviews Read More
Marketing your business is expensive. Coming up with customer acquisition strategies that won’t break the bank can be a challenge. Acquiring a new customer can cost you six or seven times more money than retaining your current customers. But you can get new customers without having to spend much money. Using your
How to Get Your Customers to Recommend Your Brand to Others Read More
Human-to-human connections are the heart and soul of business. At the end of the day, you’re dealing with people — your company is solving problems, alleviating pain points, and providing delightful customer experiences. Revenue is something that happens as a byproduct of a sound business model and a positive customer
How to Tell Your Brand’s Story Read More
My parents like to tell a story from my childhood. When I was a toddler they would put me in the backseat of the car in a child’s car seat when they would take me somewhere like to the store or to a friend’s house. When we would drive down
The Complete Guide to Building Your Personal Brand Read More
